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Implementing It Governance A Practical Guide To Global Best Practices In It Management

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IT Manager's Handbook

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IT Manager’s Handbook, Third Edition, provides a practical reference that you will return to again and again in an ever-changing corporate environment wh ...

  • L'auteur : ,
  • Editeur: Elsevier
  • ISBN: 0123914051
  • Genre: Computers
  • Nombre de pages: 368
  • Langue: French/English
  • Vues: 1700
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Détails: IT Manager’s Handbook, Third Edition, provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. This is a must-read for new IT managers and a great refresher for seasoned managers trying to maintain expertise in the rapidly changing IT world. This latest edition includes discussions on how to develop an overall IT strategy as well as demonstrate the value of IT to the company. It will teach you how to: manage your enterprise’s new level of connectivity with a new chapter covering social media, handheld devices, and more; implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line; integrate mobile applications into your company’s strategy; and manage the money, including topics such as department budgets and leasing versus buying. You will also learn how to work with your customers, whomever those might be for your IT shop; hire, train, and manage your team and their projects so that you come in on time and budget; and secure your systems to face some of today's most challenging security challenges. This book will appeal to new IT managers in all areas of specialty, including technical professionals who are transitioning into IT management. Manage your enterprise’s new level of connectivity with a NEW chapter covering social media, handheld devices, and more Implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line Integrate mobile applications into your company’s strategy Manage the money, including topics such as department budgets and leasing versus buying Work with your "customers", whomever those might be for your IT shop Hire, train, and manage your team and their projects so that you come in on time and budget Secure your systems to face some of today's most challenging security challenges


Strategic IT Governance and Performance Frameworks in Large Organizations

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As digitization continues to bring rapid changes to businesses, companies must remain agile in order to comply with changing regulations and maintain gover ...

  • L'auteur : Maleh, Yassine,Sahid, Abdelkebir,Belaissaoui, Mustapha
  • Editeur: IGI Global
  • ISBN: 1522578277
  • Genre: Business & Economics
  • Nombre de pages: 413
  • Langue: French/English
  • Vues: 1077
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Détails: As digitization continues to bring rapid changes to businesses, companies must remain agile in order to comply with changing regulations and maintain governance and compliance while achieving its business objectives. To achieve this agility, IT staff within these companies must be able to respond quickly to changing business needs while maintaining existing and efficient infrastructure. Strategic IT Governance and Performance Frameworks in Large Organizations is an essential reference source that provides emerging frameworks and models that implement an efficient strategic IT governance in organizations and discusses the effects these policies have on the business as a whole. Featuring six international case studies from large organizations, this title covers topics such as IT management, security policy, and organizational governance, and is ideally designed for IT specialists, academicians, researchers, policymakers, and managers.


Managing Information Technology

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There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, ...

  • L'auteur : Francisco Castillo
  • Editeur: Springer
  • ISBN: 3319388916
  • Genre: Computers
  • Nombre de pages: 241
  • Langue: French/English
  • Vues: 2000
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Détails: There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO. It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each. Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry.


IT Manager's Handbook: The Business Edition

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IT Manager’s Handbook: The Business Edition is a MUST-HAVE guide for the advancing technology professional who is looking to move up into a supervisory r ...

  • L'auteur : Bill Holtsnider,Brian D. Jaffe
  • Editeur: Morgan Kaufmann
  • ISBN: 9780123751119
  • Genre: Computers
  • Nombre de pages: 392
  • Langue: French/English
  • Vues: 331
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Détails: IT Manager’s Handbook: The Business Edition is a MUST-HAVE guide for the advancing technology professional who is looking to move up into a supervisory role, and is ideal for newly-promoted IT managers who needs to quickly understand their positions. It uses IT–related examples to discuss business topics and recognizes the ever-changing and growing demands of IT in today’s world as well as how these demands impact those who work in the field. Specific attention is paid to the latest issues, including the challenges of dealing with a mobile and virtual workforce, managing Gen-X/Yers, and running an IT organization in a troubled economy. Rich with external references and written in-easy-to-read sections, IT Manager’s Handbook: The Business Edition is the definitive manual to managing an IT department in today’s corporate environment. Focuses on Web 2.0 ideas and how they impact and play into today's organizations, so you can keep up on social networking, YouTube, web conferencing, instant messaging, Twitter, RSS Feeds, and other collaboration tools. Provides strategies on how to get employees to focus in the 24/7 data word. Discusses key IT topics in 'layman's terms' for business personnel who need to understand IT topics.


Business Continuity and Homeland Security

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What should businesses consider in preparing for terrorist attacks, natural disasters, pandemic illnesses and other emergencies? What steps can a business ...

  • L'auteur : David H. McIntyre,William I. Hancock
  • Editeur: Edward Elgar Publishing
  • ISBN: 178100109X
  • Genre: Technology & Engineering
  • Nombre de pages: 190
  • Langue: French/English
  • Vues: 600
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Détails: What should businesses consider in preparing for terrorist attacks, natural disasters, pandemic illnesses and other emergencies? What steps can a business take to ensure continuity during and after a crisis? What can we learn from past success? This edited collection provides responses to these and other questions from prominent business executives and academics, drawn from their personal experiences with such crises as the terrorist attacks of 9/11, Hurricane Katrina, and the Asian tsunami. Their analyses prove a major step forward in the emerging academic and professional field of homeland security. In this first volume, The Challenge of the New Age, the contributors– noted authorities in security and risk management, technology, public health, political science and business – look at specific ways disasters can impact businesses, both in the short and long term. They recount their experiences with terrorist attacks and natural disasters, and explore the potential impact of other hazards, such as a biological event or pandemic. Intended for business practitioners, real world operators, students and faculty, government leaders, and their libraries, the book demonstrates with historical examples the connectivity between threats, hazards, policies, jurisdictions, information, technology, leadership, and considerations of profit and loss. Those who want to benefit from best practices while avoiding mistakes of the past will find this an excellent place to start.


Information Technology Governance and Service Management: Frameworks and Adaptations

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Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness ...

  • L'auteur : Cater-Steel, Aileen
  • Editeur: IGI Global
  • ISBN: 1605660094
  • Genre: Computers
  • Nombre de pages: 495
  • Langue: French/English
  • Vues: 339
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Détails: Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization. Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.


Strategies for Information Technology Governance

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The advent of the Information Society is marked by the explosive penetration of information technologies in all aspects of life and by a related fundamenta ...

  • L'auteur : Wim Van Grembergen
  • Editeur: IGI Global
  • ISBN: 1591401410
  • Genre: Business & Economics
  • Nombre de pages: 390
  • Langue: French/English
  • Vues: 1274
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Détails: The advent of the Information Society is marked by the explosive penetration of information technologies in all aspects of life and by a related fundamental transformation in every form of the organization. Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended a lot on the strength of the business model, on the technological capabilities available to firms and on the readiness of the society and economy at large sustain a new breed of business activity. However, it is notoriously difficult to examine the cross-impacts of social, economic and technological aspects of the Information Society. This kind of work requires multidisciplinary work and collaboration on a wide range of skills. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers. The book covers all key subject areas of the Information Society an presents innovative business models, case studies, normative theories and social explanations


Strategic IT Governance and Alignment in Business Settings

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Technology is constantly changing the way enterprises conduct business by optimizing current practices. As information technology continues to evolve and b ...

  • L'auteur : De Haes, Steven,Van Grembergen, Wim
  • Editeur: IGI Global
  • ISBN: 1522508627
  • Genre: Computers
  • Nombre de pages: 298
  • Langue: French/English
  • Vues: 1684
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Détails: Technology is constantly changing the way enterprises conduct business by optimizing current practices. As information technology continues to evolve and become a prevalent feature in day-to-day activities within organizations, it has become necessary to manage these technologies in order to meet the strategic objectives of an organization. Strategic IT Governance and Alignment in Business Settings investigates emergent research methodologies involving the application of information technology in organizations. Focusing on best practices, implementation issues, and empirical research within the field, this book is ideally suited for researchers, academics, students, and practitioners interested in the governance, strategy, architecture, and management of information systems.


IT Governance

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Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performe ...

  • L'auteur : Peter Weill,Jeanne W. Ross
  • Editeur: Harvard Business Press
  • ISBN: 1422163342
  • Genre: Business & Economics
  • Nombre de pages: 320
  • Langue: French/English
  • Vues: 972
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Détails: Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets, IT governance links IT decisions with company objectives and monitors performance and accountability. Based on a study of 250 enterprises worldwide, IT Governance shows how to design and implement a system of decision rights that will transform IT from an expense to a profitable investment.


Information Technology Strategy and Management: Best Practices

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Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery. ...

  • L'auteur : Chew, Eng K.,Gottschalk, Petter
  • Editeur: IGI Global
  • ISBN: 1599048051
  • Genre: Computers
  • Nombre de pages: 496
  • Langue: French/English
  • Vues: 1015
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Détails: Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery.


Governance of Enterprise IT based on COBIT 5

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Written for IT service managers, consultants and other practitioners in IT governance, risk and compliance, this practical book discusses all the key conce ...

  • L'auteur : Geoff Harmer
  • Editeur: IT Governance Ltd
  • ISBN: 1849285209
  • Genre: Computers
  • Nombre de pages: N.A
  • Langue: French/English
  • Vues: 1089
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Détails: Written for IT service managers, consultants and other practitioners in IT governance, risk and compliance, this practical book discusses all the key concepts of COBIT®5, and explains how to direct the governance of enterprise IT (GEIT) using the COBIT®5 framework. The book also covers the main frameworks and standards supporting GEIT, discusses the ideas of enterprise and governance, and shows the path from corporate governance to the governance of enterprise IT.


Implementing Information Technology Governance: Models, Practices and Cases

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In many organizations, information technology (IT) has become crucial in the support, sustainability, and growth of the business. This pervasive use of tec ...

  • L'auteur : Van Grembergen, Wim,De Haes, Steven
  • Editeur: IGI Global
  • ISBN: 1599049260
  • Genre: Education
  • Nombre de pages: 270
  • Langue: French/English
  • Vues: 1748
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Détails: In many organizations, information technology (IT) has become crucial in the support, sustainability, and growth of the business. This pervasive use of technology has created a critical dependency on IT that calls for a specific focus on IT governance. Implementing Information Technology Governance: Models, Practices and Cases presents insight gained through literature reviews and case studies to provide practical guidance for organizations who want to start implementing IT governance or improving existing governance models, and provides a detailed set of IT governance structures, processes, and relational mechanisms that can be leveraged to implement IT governance in practice.


A Guide to the Project Management Body of Knowledge (PMBOK(R) Guide-Sixth Edition / Agile Practice Guide Bundle (HINDI)

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To support the broadening spectrum of project delivery approaches, PMI is offering A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – ...

  • L'auteur : Project Management Institute
  • Editeur: Project Management Institute
  • ISBN: 1628255390
  • Genre: Business & Economics
  • Nombre de pages: 756
  • Langue: French/English
  • Vues: 1508
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Détails: To support the broadening spectrum of project delivery approaches, PMI is offering A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition as a bundle with its latest, the Agile Practice Guide. The PMBOK® Guide – Sixth Edition now contains detailed information about agile; while the Agile Practice Guide, created in partnership with Agile Alliance®, serves as a bridge to connect waterfall and agile. Together they are a powerful tool for project managers. The PMBOK® Guide – Sixth Edition – PMI's flagship publication has been updated to reflect the latest good practices in project management. New to the Sixth Edition, each knowledge area will contain a section entitled Approaches for Agile, Iterative and Adaptive Environments, describing how these practices integrate in project settings. It will also contain more emphasis on strategic and business knowledge—including discussion of project management business documents—and information on the PMI Talent Triangle™ and the essential skills for success in today's market. Agile Practice Guide has been developed as a resource to understand, evaluate, and use agile and hybrid agile approaches. This practice guide provides guidance on when, where, and how to apply agile approaches and provides practical tools for practitioners and organizations wanting to increase agility. This practice guide is aligned with other PMI standards, including A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, and was developed as the result of collaboration between the Project Management Institute and the Agile Alliance.


Enterprise Governance of Information Technology

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Featuring numerous case examples from companies around the world, this second edition integrates theoretical advances and empirical data with practical app ...

  • L'auteur : Steven De Haes,Wim Van Grembergen
  • Editeur: Springer
  • ISBN: 3319145479
  • Genre: Business & Economics
  • Nombre de pages: 167
  • Langue: French/English
  • Vues: 975
  • Telecharger: 975
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Détails: Featuring numerous case examples from companies around the world, this second edition integrates theoretical advances and empirical data with practical applications, including in-depth discussion on the COBIT 5 framework which can be used to build, measure and audit enterprise governance of IT approaches. At the forefront of the field, the authors of this volume draw from years of research and advising corporate clients to present a comprehensive resource on enterprise governance of IT (EGIT). Information technology (IT) has become a crucial enabler in the support, sustainability and growth of enterprises. Given this pervasive role of IT, a specific focus on EGIT has arisen over the last two decades, as an integral part of corporate governance. Going well beyond the implementation of a superior IT infrastructure, enterprise governance of IT is about defining and embedding processes and structures throughout the organization that enable boards and business and IT people to execute their responsibilities in support of business/IT alignment and value creation from their IT-enabled investments. Featuring a variety of elements, including executive summaries and sidebars, extensive references and questions and activities (with additional materials available on-line), this book will be an essential resource for professionals, researchers and students alike


Developmental Evaluation

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Developmental evaluation (DE) offers a powerful approach to monitoring and supporting social innovations by working in partnership with program decision ma ...

  • L'auteur : Michael Quinn Patton
  • Editeur: Guilford Press
  • ISBN: 1609180917
  • Genre: Psychology
  • Nombre de pages: 375
  • Langue: French/English
  • Vues: 1631
  • Telecharger: 1631
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Détails: Developmental evaluation (DE) offers a powerful approach to monitoring and supporting social innovations by working in partnership with program decision makers. In this book, eminent authority Michael Quinn Patton shows how to conduct evaluations within a DE framework. Patton draws on insights about complex dynamic systems, uncertainty, nonlinearity, and emergence. He illustrates how DE can be used for a range of purposes: ongoing program development, adapting effective principles of practice to local contexts, generating innovations and taking them to scale, and facilitating rapid response in crisis situations. Students and practicing evaluators will appreciate the book's extensive case examples and stories, cartoons, clear writing style, "closer look" sidebars, and summary tables. Provided is essential guidance for making evaluations useful, practical, and credible in support of social change. See also Developmental Evaluation Exemplars, edited by Michael Quinn Patton, Kate McKegg, and Nan Wehipeihana, which presents 12 in-depth case studies.


Information Technology Governance in Public Organizations

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This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theori ...

  • L'auteur : Lazar Rusu,Gianluigi Viscusi
  • Editeur: Springer
  • ISBN: 3319589784
  • Genre: Computers
  • Nombre de pages: 286
  • Langue: French/English
  • Vues: 665
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Détails: This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in generating value from organization’s IT investments. However there are different challenges for researchers in studying IT governance in public organizations due to the differences between political, administrative, and practices in these organizations. The first section of the book looks at Management issues, including an introduction to IT governance in public organizations; a systematic review of IT alignment research in public organizations; the role of middle managers in aligning strategy and IT in public service organizations; and an analysis of alignment and governance with regard to IT-related policy decisions. The second section examines Modelling, including a consideration of the challenges faced by public administration; a discussion of a framework for IT governance implementation suitable to improve alignment and communication between stakeholders of IT services; the design and implementation of IT architecture; and the adoption of enterprise architecture in public organizations. Finally, section three presents Case Studies, including IT governance in the context of e-government strategy implementation in the Caribbean; the relationship of IT organizational structure and IT governance performance in the IT department of a public research and education organization in a developing country; the relationship between organizational ambidexterity and IT governance through a study of the Swedish Tax Authorities; and the role of institutional logics in IT project activities and interactions in a large Swedish hospital.


Educating Everybody's Children

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Designed to promote reflection, discussion, and action among the entire learning community, Educating Everybody's Children encapsulates what research has r ...

  • L'auteur : Robert W. Cole W. Cole
  • Editeur: ASCD
  • ISBN: 1416612491
  • Genre: Education
  • Nombre de pages: 295
  • Langue: French/English
  • Vues: 1468
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Détails: Designed to promote reflection, discussion, and action among the entire learning community, Educating Everybody's Children encapsulates what research has revealed about successfully addressing the needs of students from economically, ethnically, culturally, and linguistically diverse groups and identifies a wide range of effective principles and instructional strategies. Although good teaching works well with all students, educators must develop an extensive repertoire of instructional tools to meet the varying needs of students from diverse backgrounds. Those tools and the knowledge base behind them are the foundation of this expanded and revised second edition of Educating Everybody's Children. Each strategy discussed in the book includes classroom examples and a list of the research studies that support it. The most important thing we have learned as a result of the education reform movement is that student achievement stands or falls on the motivation and skills of teachers. We must ensure that all teachers are capable of delivering a standards‐based curriculum that describes what students should know and be able to do, and that these standards are delivered by means of a rich and engaging "pedagogy of plenty." By these two acts we can ensure that all schools will be ready and able to educate everybody's children.


Agile Practice Guide (Hindi)

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Agile Practice Guide – First Edition has been developed as a resource to understand, evaluate, and use agile and hybrid agile approaches. This practice g ...

  • L'auteur : ,
  • Editeur: Project Management Institute
  • ISBN: 1628255099
  • Genre: Business & Economics
  • Nombre de pages: 190
  • Langue: French/English
  • Vues: 422
  • Telecharger: 422
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Détails: Agile Practice Guide – First Edition has been developed as a resource to understand, evaluate, and use agile and hybrid agile approaches. This practice guide provides guidance on when, where, and how to apply agile approaches and provides practical tools for practitioners and organizations wanting to increase agility. This practice guide is aligned with other PMI standards, including A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, and was developed as the result of collaboration between the Project Management Institute and the Agile Alliance.


Keeping Patients Safe

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Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for i ...

  • L'auteur : Institute of Medicine,Board on Health Care Services,Committee on the Work Environment for Nurses and Patient Safety
  • Editeur: National Academies Press
  • ISBN: 0309133270
  • Genre: Medical
  • Nombre de pages: 484
  • Langue: French/English
  • Vues: 378
  • Telecharger: 378
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Détails: Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses’ working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.


Executing SOA

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The Expert, Practical Guide to Succeeding with SOA in the Enterprise In Executing SOA, four experienced SOA implementers share realistic, proven, “from-t ...

  • L'auteur : Norbert Bieberstein,Robert Laird,Keith Jones,Tilak Mitra
  • Editeur: Addison-Wesley Professional
  • ISBN: 9780132704281
  • Genre: Computers
  • Nombre de pages: 240
  • Langue: French/English
  • Vues: 947
  • Telecharger: 947
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Détails: The Expert, Practical Guide to Succeeding with SOA in the Enterprise In Executing SOA, four experienced SOA implementers share realistic, proven, “from-the-trenches” guidance for successfully delivering on even the largest and most complex SOA initiative. This book follows up where the authors’ best-selling Service-Oriented Architecture Compass left off, showing how to overcome key obstacles to successful SOA implementation and identifying best practices for all facets of execution—technical, organizational, and human. Among the issues it addresses: introducing a services discipline that supports collaboration and information process sharing; integrating services with preexisting technology assets and strategies; choosing the right roles for new tools; shifting culture, governance, and architecture; and bringing greater agility to the entire organizational lifecycle, not just isolated projects. Executing SOA is an indispensable resource for every enterprise architect, technical manager, and IT leader tasked with driving value from SOA in complex environments. Coverage includes · Implementing SOA governance that reflects the organization’s strategic and business focus · Running SOA projects successfully: practical guidelines and proven methodologies around service modeling and design · Leveraging reusable assets: making the most of your SOA repository · Enabling the architect to choose the correct tools and products containing the features required to execute on the SOA method for service design and implementation · Defining information services to get the right information to the right people at the right time · Integrating SOA with Web 2.0 and other innovative products and solutions · Providing highly usable human interfaces in SOA environments